TERMS AND CONDITIONS (HOUSEHOLDER(S) AND INTRODUCTORY BUSINESS)

• 1. DEFINITIONS
  • 1.1. For the purpose of these Terms and Conditions, the customer shall be referred to as the Householder(s) and Time For You as the Introductory Business. The term ‘Householder(s)’ shall be deemed to include the Householders spouse or partner, where applicable.
• 2. AMENDMENTS
  • 2.1. The Introductory Business reserves the right to amend these Terms and Conditions and, should this be necessary, shall inform the Householder(s) of such changes by posting them to the Introductory Business web site, or to the Householder(s), not less than 30 days before implementation of such changes.
• 3. INTRODUCTION
  • 3.1. The Introductory Business shall introduce a cleaner (hereinafter a Cleaner”) from its database of approved cleaners, to the Householder on and subject to these Terms and Conditions to the Business Agreement (as attached hereto).
• 4. PAYMENT
  • 4.1. The Householder(s) shall sign the standing order mandate authorising payment as specified on the Business Agreement to be made by the bank of the Householder(s) quarterly in advance. Such payments shall continue until the Business Agreement is terminated in accordance with clause 7 of these Terms and Conditions.
  • 4.2. The Introductory Business shall not forward the standing order mandate to the bank of the Householder(s) until a Cleaner has commenced an arrangement with the Householder(s).
  • 4.3. If a Cleaner is retained by the Householder(s) for more hours than stated in the Business Agreement without the Householder(s) paying an additional fee, the Introductory Business reserves the right to claim any fee due, plus interest if appropriate.
• 5. HOUSEHOLDER(S) OBLIGATIONS
  • 5.1. The Cleaner is introduced to the Householder(s) as a self employed cleaner and the Householder(s) shall retain the Cleaner only under a Contract for Services. The Householder(s) shall agree with the Cleaner directly the terms of such contract.
  • 5.2. The Householder(s) shall agree with the Cleaner directly what services are to be performed by the Cleaner, and may change the scope and manner of the services by agreement with the Cleaner.
  • 5.3. The Householder(s) shall pay any Cleaner retained by the Householder(s) at a rate agreed between the Householder(s) and the Cleaner and shall pay such fees directly to the Cleaner.
  • 5.4. The Householder(s) shall provide a safe working environment for the Cleaner.
  • 5.5. The Householder(s) shall ensure that they have insurance cover against their liabilities to the Cleaner and Cleaner’s liability to the Householder(s) and shall produce to the Introductory Business a copy of the appropriate insurance policy and cover certificate when requested by the Introductory Business to do so.
• 6. LIABILITY
  • 6.1. The Introductory Business shall not be liable under any circumstances for any loss damages or expense suffered by the Householder(s) arising from or in any way connected with the Business seeking a Cleaner for the Householder(s) or the introduction by the Business to the Householder(s) of any Cleaner or the agreement of any Cleaner by the Householder(s).
  • 6.2. The Introductory Business is not responsible for failure of any Cleaner to return keys or any consequential loss that may arise as a result.
  • 6.3. The Introductory Business shall not be liable in any circumstances for any consequential or indirect losses incurred by the Householder(s) as a result of any failure of a Cleaner to comply with his or her contractual obligations for whatever reason not withstanding that such a Cleaner may have been introduced or recommended by the Introductory Business to the Householder(s).
  • 6.4. The Introductory Business shall not be liable for collusion or theft of property or possessions.
• 7. TERMINATION
  • 7.1. The Introductory Business may terminate the Business Agreement at the end of any quarterly period, only by giving one month’s notice to the Householder(s) in writing.
  • 7.2. The Householder(s) may terminate the Business Agreement at the end of any quarterly period, only by giving one month’s notice to the Introductory Business in writing.
  • 7.3. For a period of twelve months following termination of the Business Agreement the Householder(s) shall not engage whether directly or indirectly as an employee, agent or otherwise any Cleaner who has been introduced by the Introductory Business to the Householder(s). If the Householder(s) so engage(s) a Cleaner, then damages of up to twelve months Introductory Business retainer may be claimed.
  • 7.4. In the event of the Householder(s) terminating the Business Agreement prior to cleaning commencing, the Introductory Business may charge the Householder(s) an administration charge not exceeding £50.00. If any householder(s) should cancel after a Cleaner has been appointed there will be no entitlement to a refund of the first quarterly payment.
  • 7.5. In the event of the Householder(s) canceling the Standing Order Mandate without giving one month’s notice to the Introductory Business in writing, the Introductory Business may charge for any reasonable expenses incurred in addition to any outstanding payment due.
  • 7.6. It is the Householder(s) responsibility to ensure that the standing order mandate paying the Introductory Business retainer is cancelled through the bank of the Householder(s) upon termination of the Agreement with the Introductory Business. Payments received after the month’s notice period will incur an administration fee of a maximum £25.00 for the return of same.
• 8. GENERAL
  • 8.1. If any provision of these Terms and Conditions shall be found to be void, invalid or unenforceable, whether by a court of law, agreement of the parties or otherwise, the remainder of this agreement shall remain in full force and effect notwithstanding any such invalidity, illegality or unenforceability but the provision in question will either be amended so as to make it valid, legal and enforceable or, in the event that this is not possible, deleted.